The Original Pasty House

History Steve and Emma met behind the Other Stage at Glastonbury in 2007, both driving for bands – Steve for Arcade Fire, Emma for Rufus Wainwright. After several festivals together, they parted ways but reunited in 2020. In 2022, they combined Emma’s catering expertise and Steve’s festival experience to launch a catering trailer, inspired by The Original Pasty House restaurants. The Food Emma prioritizes locally sourced, sustainable ingredients. Running two large pasty shops, it was crucial to find the right partnership that had the same ethos as her, could deliver the quantities required, and would make each pasty, by hand, to The Original Pasty House specific recipe. It was also crucial to deliver proper Cornish Pasties; the Cornish Pasty is registered under a scheme with Protected Geographical Indication (PGI) status. In short, there are several indicators to ensure pasties are Cornish! “We don’t buy mass produced pasties found in many wholesalers, that our competitors often use. Our Cornish pasties come from a bakery based in Indian Queens (near Newquay) called Just Cornish.” Newly started in 2020, mother and son duo, Helen and Sean decided to take on the challenge of producing local Cornish goods employing family and friends. They source all ingredients locally, using Edley for their veg, and Mark for the meat. Both based locally in Redruth. They provide sustainable and higher welfare products which fit with both businesses’ ethos each pasty is handmade, and the quality is consistent all year round. All The Original Pasty House pasties are specifically made for them, to their individual recipe, and they are proud of how much people love them! Alongside traditional steak pasties, a range of vegetarian, vegan and gluten free options are also provided. The prices are reasonable, with pasties under £6 and meal deals under £10, reflecting their ethos of aƯordable quality. Customer Service, Inclusivity & Disability Awareness Emma’s experience in the ambulance service shapes their customer focus, with all staƯ trained in food hygiene, allergen awareness, and disability awareness and inclusion. It means all staƯ recognise and respect customers that may need extra support with a disability, or neurodivergence. They use a mobile hearing induction loop to assist hearing-impaired customers, ensuring accessibility for all at noisy events like festivals. Allergen Awareness and Choice The Original Pasty House is completely nut-free, and gluten-free products are prepared separately oƯ site to avoid contamination. Vegan pasties are made from wholesome vegetables, and vegetarian options use locally sourced Cornish cheddar. All staƯ are trained in allergen awareness. Allergen updates are received directly via updates from suppliers. On top of this, allergen matrices are reviewed as standard every 6 months and updated where necessary. Any new supplier info is added before a product goes out and matrices are available to all customers. Sustainability Opting for biodegradable or compostable packaging and utensils minimizes waste, while sourcing ingredients locally supports nearby farmers and cuts down on transportation emissions. Water conservation systems, like low-flow sinks also help reduce usage. Additionally, proper waste management, including recycling and composting food scraps, ensures that the trailer operates with minimal environmental impact, promoting a greener, more sustainable food service. The Experience With Emma’s catering background and Steve’s event expertise, their trailer has served thousands at major events like county shows and music festivals. They oƯer high-quality food, exceptional service, and inclusivity for all attendees.