Supplier community
How to optimise your profile
Written by
Josh Ebsworth
Supplier Community Manager
With 10 years of experience across the events industry, Josh, Togather's Supplier Community Manager, brings a unique perspective to his role. Having both run his own catering company and worked on event technology, Josh possesses a deep understanding of both the supplier and platform sides.
As an early Togather adopter, his insights are invaluable in ensuring our supplier community thrives. Josh is dedicated to empowering suppliers to maximise their platform experience and connect them with the right customers and events. He and his partner also run a regular supper club called Big Plates.
Published on Mon 24 July 2023
We’ve written a post already on the art of closing the deal. But before that, it’s key to grab the customer’s attention as they’ll be viewing multiple quotes at once. Here’s a few quick tricks that our top partners use to up their chances of getting a customer to message back.
Update your hero image
The first thing the customer sees is your main or hero image. Make sure it shows your product off as much as possible. Here’s a handy article on improving your photography.
Turn on auto messaging.
This can be done by going to templates > messaging. This sends an automatic follow up message if a customer hasn’t replied to your quote. It’s a real time saver and a great way to get that conversation started.
Add [first_name] to quote templates and auto messages
Copy and pasting [first_name] into your templates and auto messages instantly personalises any quote you send. Our research suggests that this alone improves conversion rates.
Want to be recommended by Togather?
If you’d like a Recommended by Togather section on your profile, please get in touch with Josh at j.ebsworth@togather.com to arrange a tasting.