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Introducing Gold Suppliers

We’ve created an exclusive new benefits programme to reward our top performing suppliers. Not only will it recognise suppliers who win lots of bookings, but also those who also consistently treat customers well and provide a great experience.

Perks of being a Gold Supplier

Call customers directly

  • You'll have access to a customer's direct contact details when in messaging and be able to call customers from your phone, rather than our call function

Matching boost

  • You'll get a priority boost when being matched to requests, meaning you'll be prioritised ahead of other suppliers for new requests

More corporate clients

  • As one of our top suppliers, we'll prioritise your services for our top corporate clients

Call customers directly

  • You'll have access to a customer's direct contact details when in messaging and be able to call customers from your phone, rather than our call function

Matching boost

  • You'll get a priority boost when being matched to requests, meaning you'll be prioritised ahead of other suppliers for new requests

More corporate clients

  • As one of our top suppliers, we'll prioritise your services for our top corporate clients

How Gold Supplier selection works

Review

Every quarter, we evaluate all suppliers' performance based on a set of metrics.

Score

We score your quality of service, conversion rate and conduct on the platform.

Award

If you meet the requirements to become a Gold Supplier, we'll be in touch to let you know.

Gold Supplier FAQs

How do I improve my conversion rate?

How do I use the direct call function?

Can customers see if I’m a Gold Supplier?

What is the Matching Boost? 

 What is a strike and how do I know if I have one? 

How do I know how I’m performing?

Can I opt out?